Services & Products

Services and Products

Vietjet Air Cargo carries all cargo suitable for air transportation to direct VJC destinations (of scheduled passenger traffic) and through our partners’ flight network also to other destinations around the world. The shipments are delivered from the airport of origin to the destination airport.

Cargo can be flown as FIRST, BUSINESS or ECONOMY, depending on your transport needs.

Special Cargo

Kindly ask our staff time to time before sending special cargo. 

Dangerous Goods (DG)

Some dangerous goods are too dangerous to be carried by aircraft, others may be carried on cargo aircrafts only, and some are acceptable on both cargo and passenger aircrafts. A number of limitations are placed on dangerous goods that are permitted to be transported by air. Both states and operators may impose further restrictions.

Articles or substances that are capable of posing a risk to health, safety, property or the environment, and which are shown on the list of dangerous goods in IATA Dangerous Goods Regulations, or which are classified according to those regulations.


  • Correctly identified, classified, packed, marked, labeled and documented
  • Good quality packaging that is constructed and closed to prevent leakage


  • The shipper is responsible for all aspects of packing
  • Most classes/divisions of dangerous goods are divided into three packing groups depending on the relative degree of danger they represent: I high danger, II medium danger and III low danger. This impacts the packing method and packaging specifications.

This service is available only on Freighter Aircraft
For further information please contact our booking centre: 



Due to its nature, perishable cargo often needs special packaging and handling procedures that minimize the temperature variations during storage and transportation. With special operating procedures we aim to maintain the requested temperature and avoid exposures to extreme conditions.

Items that require special attention to temperature control according to shipper’s instructions e.g. pharmaceuticals, organs, biological products, fruits, vegetables, meat, fish, seafood, dairy products, frozen products, fresh flowers and bakery.


  • Storage in proper facilities
  • Standard operating procedure (SOP)
  • Critical Control Points observed
  • Short exposures to extreme temperatures minimized through special handling processes


  • Strict attention must be paid to packaging standards
  • No weight limitations



With years of experience JV Cargo offers a reliable solution for the transportation of time and temperature sensitive pharmaceuticals. Our Pharma Chain is designed to meet the customers´ and industry’s expectations, and to provide protection and product integrity through the entire transportation chain.

JV Cargo follows the guidelines set in IATA PCR Chapter 17 and by choosing us as your partner you will benefit from top quality services on major pharmaceutical trade lanes anywhere we are online.

Information and labeling

For all pharmaceutical shipments the special handling code PIL must be used. Additionally, if there is a temperature requirement the corresponding special handling code is mandatory:

  • COL means ‘cool temperature’, typically +2°C to +8°C
  • CRT means ‘(controlled) room temperature’, for +15°C to +25°C or for +5°C to +25°C
  • FRO means ‘freezer temperature’, i.e. all scales below 0°C, which are to be kept frozen

When a shipment contains pharmaceutical or healthcare goods this must be clearly stated in the Handling Information of Master Air Waybill together with the appropriate temperature range, e.g. +15°C to +25°C. Only one temperature range per shipment (AWB) is allowed.

Example of information entered in AWB:

Pharmaceuticals keep between +15°C to +25°C
Pharmaceuticals keep cool between +2°C to +8°C

Additionally, a 24h contact telephone number(s) of a person knowledgeable about the shipment must be provided at the time of booking and on the Master Air Waybill.
IATA Time and Temperature Sensitive label with correct temperature information must be affixed to every package containing pharmaceutical goods.

Additional mandatory requirements

Shippers are responsible to ensure that all legislation concerning countries of export/import or transit is followed, and that any permit, certificate or other documentation, where required, is available to be provided to customs, health or other authorities.

Shipper must ensure the product is properly packaged. If there is any doubt, whether the normal air transport and handling conditions can be withstood, shipper must consult JV Cargo.

For more information please contact your local 



With decades of experience Vietjet Air Cargo offers a reliable and fast solution for the transportation of fresh seafood featuring cool chain, daily frequencies and top priority handling. By choosing VJC as your partner you will benefit from top quality services and the most direct routes between Vietnam and all our online destinations.

VJC has high priority for seafood shipments. We follow the guidelines set by IATA PCR and offer special handling in all stages of the routing. We pride ourselves on the long-standing and successful co-operation with shippers and forwarders.

Cool to Care

  • Daily frequency to most of our destinations
  • Short transit time at SGN HUB
  • Minimized tarmac process time
  • Temperature controlled storage
  • Trained personnel
  • Cargo holds temperature controlled
  • Flexibility in case of irregularity

Note: subject to station and aircraft limitation, kindly ask to our reservation centre 



Precious shipments need special attention to ensure safe and secured transport. Valuable shipments are treated with extra care. They are handled under specific security measures from acceptance to delivery in accordance with local regulations and conditions both at origin and destination.


Any precious or high value item that requires secured transportation chain from acceptance to delivery.


  • Storage in vault or similar enclosure
  • Escort service from/to aircraft
  • Always travel as booked and confirmed
  • Confidentiality


  • Due to special handling of VAL shipments max. 50kg/piece weight limit applies to ensure smooth handling and storage of VAL shipments
  • Bigger shipments on request
  • Booking 24hrs prior to flight departure
  • Strict attention must be paid to packaging standards
  • Accepted on certified routings

For further information please contact our reservation centre 


Vulnerable Cargo

Protection & Trust
Vulnerable cargo can consist of various equipment or sensitive goods that need special attention and protection. These items may be particularly vulnerable to theft or pilferage, e.g. high-value telecommunication or computer equipment or other high value items. Need to ship fragile goods? With years of experience, we can offer a trusted service with complete peace of mind.


Mobile phones, notebooks, sporting guns, art & design, high value technology and other items.


  • Special storage and handling processes through transportation chain
  • Always travel as booked and confirmed
  • Stored under surveillance
  • Confidentiality


  • Strict attention must be paid to packaging standards
  • No weight limitations
  • Need to be faster?? Try our express service!!!!

For further information please contact our booking centre.


Live Animals (AVI)

JV Cargo provides safe and quick animal transport services to most direct JV destinations. Our professional staff are there to help during every step of the way.

Ensure that you have all the necessary documents in compliance with the regulations of the International Air Transport Association (IATA). Find detailed information on the acceptance, handling and loading of live animals in the IATA Live Animals Regulations (LAR).

Before preparing a live animal consignment for carriage by air, you must always obtain full information well in advance concerning export/import, in transit permit, veterinary health certificate, Cites export/import permit where required, veterinary examination, quarantine, trans–shipment requirements or prohibition restrictions.

Includes living animals, birds, mammals, reptiles, fish, crustacean and amphibians.


  • Book the flights well in advance
  •  Finalize the route and any special care required upon reservation and prior to acceptance
  • Obtain all documents and correct information for the Shipper’s Certification
  • Provide a 24–hour phone number in the event of an emergency 
  • Animals must held in suitable, clean, leak- and escape-proof containers 
  • Provide suitable bedding, food and containers that conform to the IATA LAR latest edition
  • Record any medication given, i.e. drug, dosage, time given and route


  • Comply with national, carrier and IATA regulations as applicable 
  •  Each destination country may have additional regulations and agreements in place

For further information please contact our booking centre  


JVC offering the best delivery service for your needs

Whatever your business’s needs, JVC is here to help. Whatever you need, just let us know.

And even if we don’t have the solution you’re after, we’ll go that extra mile to develop it for you – making sure we suit your requirements right down to the ground.

For those deliveries that are more urgent than others, we have a dedicated national courier service providing you with an express parcel delivery tailored to your time and type of package. Our national express delivery service utilizes our efficient network of road, air and rail transport to find the fastest possible route for your parcels and packages.

Express Delivery Options to Suit Your Needs
We at JVC, we have a range of options with our national express delivery and courier services that are flexible and efficient depending on the VN delivery that you’re looking for. Our services include:

  • Next Day Delivery Before 12 noon – National express delivery the very next working day
  • Saturday Services – Delivery or collection on Saturday
  • Same Day Delivery or Collection – For extra urgent items, a same day delivery or collection from a local Agents depot is available
  • Carriage Forward Shipments – Delivered to any specified address in the Vietnam

For full information and arrangements about our national courier services and our VN express delivery services, just get in touch with our dedicated Special Services team today 365 days a year. Our expert team are available around the clock to help you with your query.

JVC International Express Services
Europe… Asia… The Americas… It’s a big world out there. And with our International Express Delivery Service, JVC will help you get the most from it

Whatever international delivery you need to make, wherever it needs to go, as a carrier with an integrated agents network spanning worldwide, we got people on the ground ready to deliver your goods across the globe.

Just tell us what you need.

*service under constructions in partnership with reliable company